HangRx™ Measurable Return on Investment:

HangRx Bin Management Reduces Pharmacy Cost and Increases Customer Satisfaction

HangRx™ Benefits

  • Barcode tracking reduces misplaced or lost prescriptions
  • Lower labor cost by decreasing retrieval time
  • Increased sales by decreasing return to stocks
  • Lower overall inventory by decreasing Will-Call Inventory

Averages and Assumptions:

  • Pharmacy Filling 250 prescriptions a day
  • Pharmacy is Open 6 days a week. (26 day month)
  • Labor cost per prescription $4.27 (average)
  • 12 Misplaced Prescriptions with 9.6 minute/day search (average)
  • 49.8 seconds for Retrieval time (average)
  • Technician Wages $12.00 hr (average)
  • Pharmacist Wages $50.00 hr (average)

Conservative Average Calculations:

Daily Savings

Rate

26 Day

Misplaced Prescriptions

A 2003 Thomsen Group Report states on average, pharmacies have 12 misplaced scripts per day that result in a 9.6 minute search, and that work-flow software solutions reduce this number by 2/3. HangRx bin management with bar-coding is an intricate part of workflow that reduces lost/misplaced prescriptions.  A reduction of 2/3 amounts to 8 prescriptions and 76.8 minutes per day.  Assuming 50% search time is pharmacist and 50% of search time is technician equals $31.00hr.   (HangRx accounting for a conservative 50% of savings)

.64 hrs

$31.00

$515.84

Retrieval

The average time to retrieve a prescription using a non-automated shelf system is 49.8 seconds. This time drops to 23.1 seconds using an automated bin system. This is a savings of 25.5 seconds per prescription.  25.5 seconds x 250 scripts = 1.77hrs a day.  Assuming all this savings is technician time of $12.00hr

1.77 hrs

$12.00

$552.24

Reminders

A Return to Stock Prescription is very costly.  There is lost time and money associated with filling the prescription and now you must spend more time and money to reverse the billing and return the prescription to stock.  It has been reported that a simple reminder call to the patient decreases return to stock by up to 70%. HangRx bin management automatically sends a reminder "Text Message" or voice message to your customers the second the prescription is scanned into the will-call system. It also will automatically send a "Reminder" call when a prescription has not been picked up after a number of days that you specify. HangRx bin management also reports "Aged" prescriptions so that you can simply call down a list, giving your customers a warm, personal, and friendly reminder that their prescription is ready, turning that potential "return to stock" into a sale!
  • The average cost of a return to stock is $4.27 initial labor plus an additional $1.20 labor to return it.  Add to this the cost of a T.P. reversal and wasted bottle and label and you will spend on average $5.62 for each return to stock..
  • Average cost to return 10 prescriptions a week is $56.20.
  • Assuming a 70% reduction is a savings of $39.34.

$6.55

1

$170.30

Return-to-Stock

No pharmacy wants to have to return a prescription to stock.  But because of the skyrocketing cost of drugs, a prescription that is not going to be picked-up is extremely important to get back into inventory. The return-to-stock process has been very daunting, often requiring a technician to look at every prescription in the will-call. This is time consuming and generally prescriptions are overlooked and left unusable for months. On average, an inefficient return-to-stock process will result in the following:
  • Insurance Audits. (Not enough reversals resulting in audits)
  • Unnecessary Inventory
  • Over-stressed Will-Call area -often causing longer retrieval times and misplaced prescriptions.
A pharmacy performing a return-to-stock every ten days or older will result in a Will-Call that has prescriptions up to 19 days old.  Calculating 1 prescription per day for every day OVER 10 days and you have 9 prescriptions at any given time that could be in usable inventory.
Using HangRx bin management, your return-to-stock will reduce your total inventory, thus lowering your daily expense by the average cost of a prescription of $4.70 (X 10 prescriptions).

Total Potential Monthly ROI

$2,460.38

Testimonials

This has to be the best purchase for my business since IVR. Thank you for all your hard work to resolve a serious problem.

Craig Harmon - Chapin Pharmacy, SC

I always wondered why other business had will-call solutions, but not pharmacy. I thought my prayers were answered when I heard about the HangRx will-call system. It's been everything I had hoped.

Lee Cole - Smyrna Drug Co, TN

My will-call wasn't getting any better. After I had a demo of the HangRx system, I only wished that I had installed it sooner. It has saved us much time and headache! My hats off to you.

Kevin Blessing - Sauk City Pharmacy, WI